Refund First name: Last name: Phone number: E-mail: Order Date: Order Number: Reason for Return: IBAN: Bank name: SWIFT: Additional details (optional): By submitting this return request, I confirm my agreement with the return policy: a refund will be issued within 14 calendar days once the following requirements are fulfilled from my side: • The return request form has been completed and submitted; • The product has been shipped back via DHL at the customer’s expense; • The product remains in its original condition, without signs of use or damage. Return requests are processed only if all of the above requirements are fulfilled.